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Returns Policy

Business customers

The prices we offer are as competitive as possible. With that in mind we are unable to offer a free return policy. A collection charge of £50 nationwide & a 30% restocking fee of the total price excluding VAT.

This returns policy is valid for 30 days from delivery of the goods.

Residential customers

The focus of our products are for businesses but we understand that a few of our customers maybe residential. These customers get a 14 day statutory return policy without charge. The only costs are collection and return to our London warehouse. The goods have to be returned without use or damage and able to be resold by us.

We began in 1998, since then we have supplied thousands of carpets throughout the City of London, the West End and Greater London.


Unit 1 Old Jamaica Road Business Estate London SE16 4AW

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